FAQ
Frequently Asked Questions
New Clients
You will need to complete the new-client PAR-Q form to confirm your place in the class. This form helps me tailor lessons to your specific needs and abilities, ensuring your safety and comfort. In some cases, I may recommend consulting your doctor or physiotherapist before starting.
What to Wear
Wear comfortable, unrestrictive clothing. Close-fitting clothes can help me check your alignment, but are not required. Be mindful that loose clothing may shift during exercise, so consider wearing a tighter layer underneath. Leggings, t-shirts, tracksuit bottoms, and shorts are all appropriate options. Please avoid clothing with buttons, zippers, or other embellishments, as these can be uncomfortable and may damage the mats.
Trainers are not worn during class. Exercises are done in bare or socked feet; socks with a grip are recommended but not essential.
What to Bring
You may want to bring a bottle of water and a small towel with you.
Class Etiquette
Please arrive on time for your class. Late arrivals of more than 15 minutes will be considered a late cancellation.
Please be considerate of others and switch your phone to silent or vibrate.
Online Class Policy
To ensure a safe online experience, please familiarize yourself with the terms of use for the online platform and agree to the following Grace and Grit Pilates Online Policy:
Meeting information and passcodes will be provided via direct email.
Your video must remain on during class, and your full body should be visible.
Be mindful that any visual images shared over video can be seen by all participants.
The class will open 3 minutes before the scheduled start time.
I may mute or unmute individual or all participants.
I may record myself instructing the class; participant videos will not be recorded.
Recording of classes by participants is not allowed.
Cancellation Policy
Fees and deposits are non-refundable. Private classes cancelled with less than 24 hours' notice will be charged at the full rate.
Health concerns related to Covid-19 may warrant exceptions to this policy, with class credit given for missed classes.
If I must cancel a session, I will give advance notice where possible and credit the missed class to the following month's invoice. Please ensure I have your contact details for notification purposes.
Payment
Where possible, please pay for classes via bank transfer or cash. Debit or credit card payments are not currently accepted.